TrakBiz - Never Lose Another Dental Call

Never Lose Another Dental Call

When calls go unanswered, patients move on.
TrakBiz makes sure every missed call gets a response.

The Problem

Emergency calls after hours
Busy front desks miss calls
New patients don't leave voicemails
Insurance questions clog lines

Every missed call is a potential lost patient.

The Simple Solution

TrakBiz runs quietly in the background
Missed calls receive instant text replies
Patients choose next steps clearly
Staff follows up with context

What This Means

  • No apps for staff
  • No clinical advice
  • No workflow disruption

How It Works

Three simple steps to stop losing patients

1

Patient Calls from Google

Someone searches for your dental practice and calls directly from your Google Business listing.

2

Automatic Text Reply

If the call goes unanswered, they immediately receive a helpful text message with clear next steps.

3

Lead Captured

Instead of losing the patient forever, you have their contact info and their reason for calling.

What This Is / What This Is Not

This Is

  • A safety net for dental calls
  • A simple administrative system
  • A quiet revenue protector

This Is Not

  • A call center
  • A diagnostic tool
  • A replacement for staff

Why Dental Clinics Use This

High value per new patient

Each new dental patient is worth thousands in lifetime value. Missing one call means losing significant revenue.

Urgent calls need fast response

Dental emergencies can't wait. Patients in pain will call the next available practice if you don't respond quickly.

After-hours calls are common

Toothaches don't follow business hours. Evening and weekend calls represent significant missed opportunities.

Front desks are overloaded

Your team is busy with check-ins, billing, and in-office patients. It's impossible to answer every call perfectly.

Common Dental Scenarios

See how TrakBiz handles real situations safely and simply

Evening Tooth Pain Call

Patient calls at 8 PM with severe tooth pain, office is closed.

How It's Handled
Receives text: "We're closed now but open tomorrow at 8 AM. For immediate care, visit [emergency contact]. Click here to schedule an appointment for tomorrow morning."

Lunch-Hour New Patient

Someone calls during lunch rush about becoming a new patient.

How It's Handled
Receives text: "Thanks for calling! We're helping other patients right now. Click this link to schedule your new patient appointment, or we'll call you back within the hour."

Insurance Question

Caller wants to know if you accept their insurance plan.

How It's Handled
Receives text: "We accept most major insurance plans. Text us your insurance provider name and we'll confirm coverage, or click here to see our accepted plans list."

Compliance & Safety

No medical advice is given

No clinical details are collected

Messages are administrative only

Designed to be HIPAA-conscious

Stop Losing Patients Before They Speak to You

See how many calls you're missing — and how to recover them.

Book Your Free Missed-Call Check
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